support · all systems operational
Need help?
Need help?
Here’s how we help.
From installation to billing: find your answer fast. Still stuck? Our team is ready to help, humans, not bots.
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The three most popular topics.
01~/setup
Installation & first use
Create an account, install the app on macOS, iOS, Windows or Android and connect, online in three steps.
see how it works →02~/billing
Subscription & payment
Everything about paying with iDEAL and Wero, renewing without price hikes and cancelling in one click.
view the details →03~/tech
Connection & speed
Server choice, kill switch and DNS leak protection, keeping your connection fast and secure.
browse all servers →
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Run the diagnostics first.
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